Frequently Asked Questions
Everything you need to know about our high-performance water solutions.
How do I choose the right pump for my home?
Selecting the right pump depends on your water source, required flow rate, and vertical lift. We recommend checking your household's peak water usage or contacting our support team for a personalized sizing recommendation.
What is the standard shipping time for RPS Water Pumps?
Orders are typically processed within 1-2 business days. Depending on your location, standard ground shipping usually takes between 3 to 7 business days.
Do your pumps come with a warranty?
Yes, all RPS Water Pumps include a comprehensive 2-year manufacturer's warranty that covers any defects in materials or workmanship under normal residential use.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the product arrived damaged.
Are your pumps compatible with solar power systems?
Many of our models are designed for high efficiency and can be integrated into solar-powered setups. Please check the specific product specifications for DC voltage compatibility.
How often should I perform maintenance on my pump?
For optimal performance, we recommend a visual inspection every 6 months and a professional servicing once a year to check seals, pressure settings, and electrical connections.